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#user-research

5 articles with this tag

Feedback Segmentation Strategies: Analyzing by Cohort, Plan, and Behavior

How to slice feedback data by user segments to uncover patterns invisible in aggregate. Turn noise into actionable insights for each customer type.

9 min read
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Micro-Surveys: The Art of the Single Question

How single-question surveys achieve 3-5x higher response rates while delivering actionable insights. Master timing, question design, and progressive disclosure.

8 min read
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Why Traditional Feedback Forms Fail: The Case for Conversational AI

Traditional feedback forms collect data but miss context. Learn why conversational AI captures richer insights and how to implement it in your product.

8 min read
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Conversational AI vs. Forms: Why Natural Dialogue Gets Better Feedback

Compare traditional feedback forms with AI conversational interfaces. Discover how dialogue-based feedback collection uncovers user motivation, context, and workarounds that static forms miss entirely.

10 min read
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The Jobs-to-be-Done Framework: Turning User Requests Into Product Strategy

Learn how the Jobs-to-be-Done (JTBD) framework transforms raw feature requests into strategic product insights by extracting situation, motivation, workaround, and friction data from user feedback.

10 min read
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