#user-research
5 articles with this tag

How to slice feedback data by user segments to uncover patterns invisible in aggregate. Turn noise into actionable insights for each customer type.

How single-question surveys achieve 3-5x higher response rates while delivering actionable insights. Master timing, question design, and progressive disclosure.

Traditional feedback forms collect data but miss context. Learn why conversational AI captures richer insights and how to implement it in your product.

Compare traditional feedback forms with AI conversational interfaces. Discover how dialogue-based feedback collection uncovers user motivation, context, and workarounds that static forms miss entirely.

Learn how the Jobs-to-be-Done (JTBD) framework transforms raw feature requests into strategic product insights by extracting situation, motivation, workaround, and friction data from user feedback.