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#conversational-ai

2 articles with this tag

Why Traditional Feedback Forms Fail: The Case for Conversational AI

Traditional feedback forms collect data but miss context. Learn why conversational AI captures richer insights and how to implement it in your product.

8 min read
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From Feature Request to Shipped: How AI Extracts the 'Why' Behind User Feedback

Discover how AI-powered conversational feedback extraction transforms raw user requests into strategic product insights by uncovering situation, motivation, workaround, and friction using the Jobs-to-be-Done framework.

10 min read
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